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Store Policies & Shipping Info

ONLINE PAYMENTS
We use Paypal to process all online payments, which does not require an account to use. Paypal is simple to use and more secure than other online payment methods. Pay with any major debit or credit card with the safety of leading industry-standard securities. More info about Paypal safety measures can be found here.

NO SALES TAX!
There is no sales tax in the state of Oregon. Therefore, you are able to purchase goods from EcoVibe Apparel without a sales tax applied. This means you save around 8% - 12% just by shopping from EcoVibe online. ENJOY!

PRIVACY POLICY
EcoVibe Apparel strongly respects your privacy. All personal information is kept confidential and will not be shared with any other party. If you would like to be part of our mailing list (and we encourage that!) to receive invites and special offers, please sign up separately here. Thank you!

RETURN/EXCHANGE POLICY
We want you to be 100% satisfied with your purchase and understand if you need to return/exchange the item. EcoVibe Apparel will exchange or refund unworn/unused regular priced merchandise (except jewelry or sale items) within 10 days of the shipping date only. Returned items must be received in original condition with all hangtags attached and packaging materials included no later that 14 days of the original ship date. All jewelry, sale merchandise and discounted items are considered final sale and are not returnable, no exceptions. When returning your items, please make sure to let us know if you would like a Refund, Exchange or a Gift Certificate for a future purchase. If you choose to exchange your item, EcoVibe Apparel offers FREE GROUND SHIPPING on the new item. You will receive an email notification with all the details of your exchange or return once it has been received, inspected and processed. For refunds, allow approximately 7 business days as your bank or credit card holder may take additional time to post a credit to your account. Should you place an international order and then refuse delivery, you will be responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to EcoVibe Apparel along with a 20% restocking fee.

Please feel free to contact us with any merchandise or return policy questions by phone at 503-360-1163 or by email at info@ecovibeapparel.com

Send returns to:
EcoVibe Apparel
Attn: Returns
820 NW 23rd Ave
Portland, OR 97210
USA

*Original shipping costs are non-refundable. Return shipping costs are the sole responsibility of the sender. Please properly insure your package for the full cost of the merchandise because EcoVibe Apparel will not be responsible for lost or damaged packages (and their content) returned to us.

DOMESTIC SHIPPING
USPS is our preferred carrier because of their speedy service and Saturday deliveries. They also allow us to ship to PO Boxes and APO addresses. Orders received by 11am PST, Mon-Sat, will be shipped out that same day. Most Priority packages arrive within 2-3 business days of shipment. It is rare, but there are occasional delays. Please call or email for Express Delivery options.

Shipping costs for Priority Mail are a flat rate of $20 for shoes, $10 for all other items. Internet orders placed on the weekend will be processed the following business day.

If you have special delivery instructions, please email us at info@ecovibeapparel.com and we'll do our very best to accommodate your needs.

INTERNATIONAL SHIPPING
We ship internationally to the following territories:
- Western Europe
- Canada
- Australia
- New Zealand
- Singapore
- Hong Kong
- Japan

USPS is our preferred method for international customers. The price is a flat rate of $35 per package for arrival in 7-15 business days. Customers are responsible for all shipping costs, duties, taxes and customs charges incurred on the package(s). Please note that the time your package will take to clear customs can vary from time to time and country to country. All transactions will be in U.S. dollars.